FIRST-TIME CUSTOMER GUIDE

How to Order

Ordering premium cannabis online has never been easier. Follow our simple 5-step guide and get your order delivered right to your door, anywhere in Canada.

Secure & Private
Discreet Packaging
Canada-Wide Shipping
Trusted Since 2018

5 Simple Steps

From browsing to delivery — here's exactly how it works.

1

Browse & Choose

Explore our wide selection of premium cannabis products. Use filters to shop by category, strain type, price range, or potency. Read detailed descriptions and customer reviews to find exactly what you're looking for.

Use the search bar for quick product lookup
Filter by category: Flower, Edibles, Concentrates, Hash & more
Check product reviews from verified customers
2

Add to Cart

Select your desired quantity and any available variants (weight, flavour, potency), then click "Add to Cart". You can continue shopping and add multiple items. View your cart anytime from the header icon.

Select product variants before adding to cart
Apply promo codes at checkout for extra savings
Orders over $199 qualify for FREE shipping
3

Checkout & Pay

Enter your shipping details and review your order. We accept Interac e-Transfer — Canada's most trusted payment method. After placing your order, you'll receive an email with the exact payment details. Simply follow the instructions to send your e-Transfer.

Payment details are provided in your order confirmation email
Follow the instructions exactly as shown for auto-acceptance
Contact support if you have any payment questions
4

Order Processing

Once your e-Transfer is received, our team processes and packages your order with care. All items are sealed in discreet, unmarked packaging — no cannabis branding or indication of contents. Your privacy is our priority.

Orders are typically processed within 24 hours of payment
All packaging is plain and unmarked for your privacy
You'll receive an email when your order ships
5

Fast Shipping

Your package ships via Canada Post with full tracking. Delivery typically takes 2–5 business days depending on your location. You'll receive a tracking number by email so you can follow your package every step of the way.

Tracking number sent via email once shipped
2–3 days to major cities, 3–5 days to rural areas
Track your order anytime on our Track Order page
SECURE PAYMENT

Interac e-Transfer Payment

Interac e-Transfer is Canada's safest and fastest payment method. Here's how it works.

How to Send an e-Transfer

1
Place your order on our website
2
Check your confirmation email for payment details
3
Log into your online banking or mobile app
4
Select "Interac e-Transfer" and enter the details provided
5
Send the exact order amount
6
Your order is processed as soon as payment is received!

Why Interac e-Transfer?

Bank-level encryption — as secure as your online banking
Fast processing — payments arrive within minutes
Available 24/7 through all major Canadian banks
No credit card information required

Need Help with Payment?

If you have any questions about the payment process, our support team is here to help. Contact us at [email protected]

FAST DELIVERY

Shipping Timeline

We ship across all of Canada via Canada Post. Here's what to expect.

Order Placed

Day 0

Payment Received

Day 0–1

Order Shipped

Day 1–2

In Transit

Day 2–4

Delivered!

Day 2–5

$15

Flat rate shipping

FREE

Orders over $199

2–5

Business days

Frequently Asked Questions

Everything you need to know before placing your first order.

Creating an account is recommended — it lets you track orders, save favourites, earn loyalty points, and enjoy faster checkout. However, you can also browse products without an account.

We accept Interac e-Transfer, which is available through all major Canadian banks. Payment details are provided securely in your order confirmation email after checkout.

Shipping is a flat rate of $15 via Canada Post. Orders over $199 qualify for FREE shipping across Canada.

Absolutely. All orders ship in plain, unmarked packaging with no cannabis branding or indication of contents. The return address does not mention Mohawk Medibles.

Once shipped, you'll receive a tracking number by email. You can also visit our Track Order page anytime to check your order status in real-time.

Contact us at [email protected] within 48 hours of receiving your order. Include your order number and photos if applicable, and our team will resolve the issue promptly.

Yes! We ship to all provinces and territories across Canada via Canada Post, from British Columbia to Newfoundland, including Northern territories.

Orders are typically processed and shipped within 24 hours of receiving your e-Transfer payment. You'll get an email notification with tracking info once it's on its way.

Ready to Order?

Browse our selection of 250+ premium cannabis products. Fast, discreet shipping anywhere in Canada.